New MPESA Charges for Withdrawals & Deposits in 2022

Get to know the current Safaricom MPESA charges for sending money or receiving money via Phone, ATM or M-PESA agent outlet (and what’s FREE via MPESA).

MPESA withdrawal charges

MPESA Withdrawal Charges in Kenya Shillings (Kshs)

Withdrawal Range	MPESA Charges
From Ksh 1 to 49	Ksh 0
From Ksh 50 to 100	Ksh 10
From Ksh 101 to 500	Ksh 27
From Ksh 501 to 1,000	Ksh 28
From Ksh 1,001 to 1,500	Ksh 28
From Ksh 1,501 to 2,500	Ksh 28
From Ksh 2,501 to 3,500	Ksh 50
From Ksh 3,501 to 5,000	Ksh 67
From Ksh 5,001 to 7,500	Ksh 84
From Ksh 7,501 to 10,000	Ksh 112
From Ksh 10,001 to 15,000	Ksh 162
From Ksh 15,001 to 20,000	Ksh 180
From Ksh 20,001 to 35,000	Ksh 191
From Ksh 35,001 to 50,000	Ksh 270
From Ksh 50,001 to 150,000	Ksh 300

Here are some insights from the table above:

• You cannot withdraw less than Kshs 50 from an agent outlet.
• The withdrawal charges are the same for any amounts between Kshs 501 and Kshs 2,500.
• If you are withdrawing between Kshs 501 and Kshs 2500, do it in one go to save on MPESA withdrawal charges.
• The maximum amount you can withdraw is Kshs 150,000 per transaction.
• You can only withdraw up to a maximum of Ksh 300,000 in a day from a Safaricom agent.
• Therefore, the maximum MPESA withdrawal charges in a day are capped at Kshs 600.

MPESA charges can add up over time if compounded. Therefore, do your best to save on them.

At certain ranges above, there are more efficient ways of withdrawing money such as PesaLink.

You will need the following items to withdraw money from an MPESA agent:

• National ID or Military ID or Kenyan Passport
• Phone number

How to withdraw from an M-PESA agent

Estimated Cost: 10 KES

Tools:

• Phone

Charges to send money to other M-PESA users & other mobile money users

Next, let’s look at the new MPESA charges for sending money to:

• Other M-PESA users
• Business Till to Customer
• Pochi La Biashara.

Transfer Range (Kshs)	MPESA Charges (Kshs)
1–49	Free
50–100	Free
101–500	6
501–1,000	12
1,001–1,500	22
1,501–2,500	32
2,501–3,500	51
3,501–5,000	55
5,001–7,500	75
7,501–10,000	87
10,001–15,000	97
15,001–20,000	102
20,001–35,000	105
35,001–50,000	105
50,001–150,000	105

An MPESA user can now send cash to other mobile money platforms.

These include users of platforms such as Airtel Money, Telkom’s T Kash and or banks such as a Kenya Commercial Bank.

The MPESA charges for sending cash to other mobile money accounts is as per the table above.

Here are some insights from the table of MPESA charges above:

• There are no MPESA fees when sending an amount less than KES 100 to MPESA users or other mobile money accounts.
• It makes sense to send any amount above Kes 20,001 in one go, rather than in batches as the MPESA charges are the same for any amounts between Kes 20,001 and Kes 150,000.
• You can send money up to Kes 150,000 per transaction via M-PESA.
• The maximum amount for transferring cash via M-PESA is Kshs 300,000 in a day.
• You cannot deposit money directly into another M-PESA customer’s account at an agent outlet.
• M-PESA agent transfer to unregistered accounts at the outlet is not allowed.

Charges for transfer to unregistered users

The MPESA charges are different when sending cash to non registered subscribers of any mobile money service.

These includes people or entities that haven’t completed the Safaricom MPESA registration process.

Here is a table showing the M-PESA charges for transferring cash to unregistered MPESA users.

Transfer Range (Kshs)	MPESA Charges (Kshs)
1–49	Not Applicable
50–100	Not Applicable
101–500	45
501–1,000	49
1,001–1,500	59
1,501–2,500	74
2,501–3,500	112
3,501–5,000	135
5,001–7,500	166
7,501–10,000	205
10,001–15,000	265
15,001–20,000	288
20,001–35,000	309
35,001–50,000	Not Applicable
50,001–150,000	Not Applicable

Here are some insights from the table of transaction charges above:

• M-PESA users transfer cash at a lower cost if the recipient is registered.
• Unregistered users send money at a higher cost. The reverse is also true when the transaction is initiated from a line registered with M-PESA.
• You cannot send any amount below Kshs 100 to an unregistered number via M-PESA.
• You cannot send any amount above Kshs 35,000 to an unregistered number via M-PESA.

M-PESA charges for ATM withdrawals

You can also withdraw from your M-PESA account via an ATM.

Here is a table with the M-PESA charges for ATM withdrawals in Kenya.

ATM Withdrawal Range	MPESA Charges
KES 200 to 2,500	KES 34
KES 2,501 to 5,000	KES 67
KES 5,001 to 10,000	KES 112
KES 10,001 to 20,000	KES 197

Here are some insights from the the table of Safaricom MPESA rates above:

• It is expensive to withdraw via ATM. You are better off using an ATM card or going to a Safaricom agent.
• You cannot withdraw amounts above Kshs 20,000 from an ATM.

Important points on MPESA charges

Here are important things to note about MPESA rates and related transactions:

• The maximum account balance for your MPESA is Ksh 300,000.
• The maximum amount per transaction is Kshs 150,000.
• The maximum daily transaction value is Ksh 300,000.
• Buying Safaricom airtime through MPESA is free of charge.
• Send the transaction confirmation message to 456 so as to initiate M-PESA person to person self reversal.
• You will earn Bonga points for all your MPESA transactions.
• You can view the M-PESA tariffs by dialing *234#

You can view the applicable MPESA charges through mySafaricom App or via the M-PESA cost calculator.

Here is the link to the M-PESA cost calculator.

The calculator also has the M-PESA transaction charges for using Lipa Na M-PESA Pay Bill.

Summary of Free MPESA transactions

The following are free of any MPESA transaction charges:

• All MPESA deposits are free.
• MPESA registration is free.
• Buy airtime for free through M-PESA menu (for yourself or someone else).
• MPESA balance enquiry is free.
• Changing your MPESA pin via the Sim Toolkit or MPESA app is free.
• Most bank account number to MPESA transactions are now free. Check if this is the case for your specific bank.

Other helpful guides

• Learn how to link PayPal to MPESA

• Guide on Paybill numbers in Kenya
• Achieve financial freedom using Money Market Funds in Kenya
• Learn how to make money online in Kenya and get paid via MPESA
• Join the Best Telegram Channel for Kenyans